Frequently Asked Questions

Are BabyBumpers products newborn‑safe?

Absolutely. We use non‑toxic, baby‑friendly materials and test every item to the highest EU and US safety standards.

What materials do you use?

Think breathable organic cotton, durable food‑grade silicone, and hypoallergenic polyester—gentle on sensitive skin and easy to clean.

How do I choose the right size?

For clothing items we provide size charts on each product page. When in doubt, size up—babies grow fast!

Are your products easy to clean?

Most fabric items can be machine‑washed at 30 °C on a gentle cycle. Silicone parts rinse clean with warm soapy water—no harsh chemicals needed.

Can I use these products outdoors?

In general, our products are suitable both indoors and outdoors—perfect for stroller walks, playdates at the park, or at home.

Do you ship worldwide?

Yes. We ship to 60+ countries. All orders ship free; global delivery takes 7–14 business days.

Do you offer any guarantees or warranties?

We stand behind the quality of our products. Many items come with a limited manufacturer’s warranty. If you experience any defects or issues, reach out to us with details and we’ll help find a solution.

What is your return policy?

We offer a 30‑day return window. Simply contact support. Be sure to include some images showing the item is still unused and in it's original packaging.

Need help fast?

Chat, email, or call. Our UK‑based team replies within 24 hours, Monday–Friday 9 am–5 pm GMT.

What if my size or colour is sold out?

Contact Us and we will do our best to help. We restock core colours every 2-4 weeks and email you the moment it's available.

Which payment methods do you accept?

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, and Klarna for flexible buy‑now‑pay‑later.